Privacy Policy
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Introduction
At DACNEL, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how it is used, and how we safeguard it.
This policy applies only to information collected through our website: dacnel.com.
Information We Collect
We may collect and process the following types of information:
1. Personal Information
• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Order details
2. Payment Information
• Payment method (credit/debit card or PayPal)
• Billing details necessary to complete the purchase
Note: DACNEL does not store full credit card details. Payment is processed securely by trusted third-party payment providers.
3. Technical Information
• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit
How We Use Your Information
We use your information for the following purposes:
• To process and fulfill your orders
• To communicate order updates and support responses
• To provide customer service
• To improve our website and user experience
• To prevent fraud and protect our customers
We will not use your personal information for purposes unrelated to the services provided by our website.
Data Sharing
We do not sell or rent your personal information to third parties.
We may share your information with:
✔ Third-party service providers who help with order processing, delivery, and payment
✔ Legal authorities when required by law
✔ Companies involved in fraud prevention and security
All third parties are obligated to protect your data under confidentiality agreements.
Cookies and Tracking
Our website uses cookies and tracking technologies to:
• Enable basic website functionality
• Analyze website traffic and performance
• Personalize your browsing experience
You may choose to disable cookies through your browser settings, but this may affect your ability to use certain parts of the website.
Data Security
We implement reasonable security measures to protect your data, including:
• Secure encryption protocols (SSL)
• Restricted access to personal data
• Regular security reviews
However, no website can guarantee absolute security. We recommend that you protect your account credentials and notify us immediately if you suspect unauthorized access.
Your Rights
Depending on your region, you may have the right to:
✔ Access your personal data
✔ Update or correct inaccuracies
✔ Request deletion of your data
✔ Object to certain data processing
✔ Request a copy of your data
To make any of these requests, please contact us at dacnelcard@gmail.com.
Children’s Privacy
Our website is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.
If you believe we have unintentionally collected data from a child, please contact us so we can delete that information.
Changes to This Policy
We may update this Privacy Policy at any time.
Any changes will be reflected on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact:
Email: dacnelcard@gmail.com
Response Time: Within 24–48 business hours